- info@naviargroup.com
- +1 (916) 834-4047
The staffing resources
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Prevent poor customer experiences before they happen.
Our QA teams monitor, evaluate, and improve the performance of your internal or
outsourced agents with a focus on compliance heavy sectors like insurance and
healthcare.
- What We Offer:
- Call & Chat Auditing
- Custom QA Scorecard Design & Reporting
- Compliance Monitoring (CMS/U.S. Guidelines)
- Agent Coaching & Feedback
- Real Time QA Alerts
- Root Cause Analysis
- Why Business Owners Love It:
- Stop losing customers from preventable errors
- Reduce complaints & audit risk
- Identify performance issues early
- Full transparency without micromanagement
- info@naviargroup.com
- +1 (916) 834-4047
Reach Out To Us