- info@naviargroup.com
- +1 (916) 834-4047
The staffing resources
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Delegate with Confidence. Operate with Control.
In an increasingly global economy, smart companies understand the power of offshoring to drive growth, reduce costs, and maintain round the clock productivity. At Naviar Group, our offshore solutions are custom-built for U.S based businesses that want to scale rapidly without sacrificing quality, compliance, or operational control.
Whether you're a fast-growing startup or an enterprise level organization, our offshore teams serve as a natural extension of your business seamlessly integrated, fully aligned, and always performance driven.
Whether you're a fast-growing startup or an enterprise level organization, our offshore teams serve as a natural extension of your business seamlessly integrated, fully aligned, and always performance driven.
Healthcare & Insurance (Medicare/ACA)
HIPAA compliant offshore and onshore staffing for health plans, TPAs, and agencies.
We specialize in supporting organizations in the Medicare Advantage, ACA, and commercial insurance sectors. From enrollment to retention and policy servicing, our experienced teams understand the compliance heavy nature of the industry and work with precision and confidentiality.
We specialize in supporting organizations in the Medicare Advantage, ACA, and commercial insurance sectors. From enrollment to retention and policy servicing, our experienced teams understand the compliance heavy nature of the industry and work with precision and confidentiality.
- Key Services:
- Licensed agent support (Medicare/ACA)
- Member onboarding and verification
- Claims data entry and reconciliation
- Prior authorization and appeals support
- Retention and wellness outreach
- CMS and HIPAA compliance assurance
Financial Services
Secure, accurate, and reliable support for banking, lending, and fintech firms.
The financial services sector requires uncompromising accuracy, security, and regulatory adherence. Our offshore and domestic teams are trained in industry specific software, compliance procedures, and secure data handling.
The financial services sector requires uncompromising accuracy, security, and regulatory adherence. Our offshore and domestic teams are trained in industry specific software, compliance procedures, and secure data handling.
- Key Services:
- Loan processing & documentation
- KYC/AML support & audits
- Transaction processing
- Customer account services
- Financial reporting & bookkeeping
- Fraud monitoring support
E-commerce & Retail
Scale customer support and back office operations for faster order fulfillment and better CX.
In today’s fast paced retail world, you can’t afford delays or gaps in customer satisfaction. Our omnichannel e-commerce support solutions help brands manage growth, reduce cart abandonment, and improve customer retention.
In today’s fast paced retail world, you can’t afford delays or gaps in customer satisfaction. Our omnichannel e-commerce support solutions help brands manage growth, reduce cart abandonment, and improve customer retention.
- Key Services:
- Live chat and email support
- Order tracking & returns handling
- Product data management
- Inventory updates & logistics coordination
- Customer reviews & engagement
- 24/7 support coverage during peak seasons
Technology & SaaS
Flexible, skilled talent to support your fastmoving tech environment.
Whether you're launching a SaaS platform or scaling your development team, Naviar Group helps tech companies stay agile without overextending budgets. We offer highly skilled professionals in support, QA, DevOps, and customer onboarding.
Whether you're launching a SaaS platform or scaling your development team, Naviar Group helps tech companies stay agile without overextending budgets. We offer highly skilled professionals in support, QA, DevOps, and customer onboarding.
- Key Services:
- Tier 1 & Tier 2 tech support
- Application QA testing
- CRM & ticketing system management
- Customer onboarding & helpdesk support
- Data cleansing & AI model training
- Cybersecurity & compliance monitoring
Contact Centers & Customer Experience
Outsource customer care without losing brand voice or customer satisfaction.
We build dedicated customer support teams that speak your brand’s language, embody your values, and drive higher satisfaction scores. Whether you're in travel, utilities, real estate, or services, our agents deliver measurable results.
We build dedicated customer support teams that speak your brand’s language, embody your values, and drive higher satisfaction scores. Whether you're in travel, utilities, real estate, or services, our agents deliver measurable results.
- Key Services:
- Inbound & outbound call handling
- CX-focused QA monitoring
- Complaint resolution & escalation management
- Lead qualification & appointment setting
- Retention & loyalty campaigns
- Multilingual support options
Professional Services & Admin Support
Back office efficiency that powers front end performance.
Whether you're a law firm, marketing agency, or accounting practice, we offer virtual administrative support and back office services that improve efficiency, reduce operational bottlenecks, and cut overhead.
Whether you're a law firm, marketing agency, or accounting practice, we offer virtual administrative support and back office services that improve efficiency, reduce operational bottlenecks, and cut overhead.
- Key Services:
- Virtual executive assistants
- Client intake & CRM updates
- Calendar scheduling & inbox management
- Report generation & document preparation
- Billing & accounts receivable follow-ups
Why Choose Naviar Group Across Industries?
- Industry-specific compliance expertise
- Rapid onboarding & integration with your systems
- Dedicated account management & team leads
- Scalable support models for seasonal or permanent needs
- Transparent pricing and performance reporting
- info@naviargroup.com
- +1 (916) 834-4047
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